Terms of Service

This Terms of Service is an agreement between you, the customer, hereinafter referred to as "you", "your", "customer" or "user", and TinyInstaller, hereinafter referred to as "we", "our", "TinyInstaller". This agreement includes terms regarding the service of reinstalling the operating system of "server", "virtual server", "physical server", "VPS" which is collectively referred to as "VPS" that TinyInstaller provides for you to purchase and use.

Please review our Terms of Service (“ToS”) before obtaining services. By obtaining our services, you are agreeing to abide by the expectations outlined here.

Changes to the TOS

TinyInstaller reserves the right to modify these Terms of Service at any time, with or without notice.

Registration

Billing Method

You only need to pay after a successful order placement. Orders that are not paid will be canceled after 1 day. The order will be activated automatically after payment, and the installation key will be displayed on the screen, email, and in the My Account -> Orders section. If the order is not activated automatically after one hour feel free to contact support. The service does not automatically renew and there are no automatic payments.

Change Packages or Renewals

When changing service packages or renewing, any remaining unused installation attempts will be lost and will not be carried over. The usage period will be based on the last change/renewal, and will not be accumulated.

Using TinyInstaller

Expiry

Each license key has an expiration date, and it completely loses its value when it expires. This doesn't affect existing VPSs that already have Windows installed. You can still use the VPS normally, but you cannot install Windows on new VPSs. Remaining installs or expiry dates will not accrue upon renewal

Installation credits / Concurrent installation process

Installation credits represent the balance available for installing operating system images (e.g., 'Windows 2012 Datacenter') on existing servers. Each OS installation may require a specific number of credits, depending on the selected image. For example, if an image requires 2 credits per installation, 100 credits would allow for 50 installations. The concurrent installation process limit specifies the maximum number of OS installations that can run simultaneously. Suspended or unsuccessful installations are automatically aborted after approximately 1 hour, and only installations marked as 'Installed' or 'Done' are deducted from your installation credits. Please note that credits for successful installations are non-refundable, even if you later choose to delete or rebuild the server.

Accept error

Installing Windows on Linux VPS is very difficult and complicated. You must accept that errors may occur during installation. If an error occurs, you can attempt to rebuild the VPS on Linux, or delete the VPS and create a new one.

Supported Providers

Not all VPS can install Windows. TinyInstaller only guarantees to support installation for some popular vps providers such as: Vultr, Linode, Digital Ocean, Google Cloud, Azure, Oracle Cloud, Alibaba Cloud, CloudCone,... on KVM VPS packages with 64-bit CPU Intel or AMD. Detailed information can be found in the 'Images' section of our website. Installation on Dedicated or other CPU may not be supported

Payments Terms

Chargebacks / Disputed Payments

Chargebacks or payments that are disputed by the financial institution that was utilized in order to issue us payment will be reviewed on a case-by-case basis. While some disputes are unintentional or caused by miscommunication, disputes that are received for clients who receive punitive action for utilizing services in a prohibited manner will receive an Administrative Fee no less than $50 and not to exceed $250 to account for our administrative staff time.

Fraudulent Payments

Services that are acquired by means of fraudulent payments will be immediately suspended or terminated. Notification will be provided along with description as to the nature of whether the service is suspended or terminated. Similar to cancelled services, the data on terminated services are deleted immediately.

Refunds

Refunds are issued on a case-by-case basis since by default no refunds are provided once payment is received. Refunds are only offered within 7 days of account registration, and only applies to the first order of a new client. Licences that have utilized 10% or more of their allocated installations are not eligible for refunds Cryptocurrency payments are NON REFUNDABLE. Prepayments such as account credit are ineligible to be refunded.

Prices

Price changes

TinyInstaller has the right to change the prices of its service packages at any time. Price changes will apply when you purchase new packages or renew them. We will not charge any additional fees for packages that have already been purchased and in use. We may notify price changes in advance on our Facebook fanpage.

Special offers

Special promotional prices may be offered to specific current or potential customers, or specific groups of potential or current customers, depending on the specific economic situation and our business objectives at that time. Therefore, offers for specific customers, specific potential customers or groups of customers or potential customers are only valid for those customers and are not applicable to existing or new orders by any other person or group.

Support

TinyInstaller only supports issues related to Windows installation. We do not support issues related to using the Windows operating system.

Legal

TinyInstaller exclusively offers Windows installation services. Customers are required to procure their own licenses and bear responsibility for their respective copyrights. Downloading any Windows images signifies your agreement with Microsoft’s Terms of Service, particularly regarding (5.) Authorized Software and Activation. Please note that none of the TinyIntaller's images come pre-activated. To activate your Windows installation, you must use a genuine Microsoft key.

Disclaimer

Data loss

All data on the VPS will be deleted during installation, and we are not responsible for any data loss.

VPS are locked by provider

Some VPS providers do not allow you to change the operating system on your own. You should research carefully before using, and we are not responsible for any lockout by the provider.

Operation on VPS

TinyInstaller is not responsible for any activities or violations originating from your VPS.

Disclaimer of warranties

The Service is provided on an "as is" and "as available" basis without any warranties or representations, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. TinyInstaller makes no warranty that the Service will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free. TinyInstaller does not warrant that the results obtained from the use of the Service will be accurate or reliable, or that the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations. Any material downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.